To safely remove the piston rod packing from the steam end of a reciprocating pump, you should __________.

Correct Answer: Option A — use a packing hook

A packing hook is the only authorized tool for removing old, hardened packing from a stuffing box. Using makeshift tools or prying with scrapers can score the precision-machined surface of the piston rod, leading to permanent leakage and premature failure of the new packing set upon installation.