As an engineering department manager in dealing with a grievance presented by a unlicensed engine department crew and union member, what documentation spells out the grievance procedure?

Correct Answer: Option A — Collective Bargaining Agreement between Company and Union

The Collective Bargaining Agreement (CBA) is the legally binding contract between the maritime union and the shipping company. It explicitly outlines the grievance procedure, including steps for resolution, timelines, and the role of union representatives, ensuring that disputes are handled according to agreed-upon labor relations standards.